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Delivery and Shipping Terms

At Kenya Tech Store, we pride ourselves on efficient logistics and timely deliveries — ensuring your order reaches you when you need it.

Shipping Within Kenya:

Same-Day Dispatch: Orders placed before 3:00 PM (Monday to Friday) are shipped the same working day.
Next-Day Delivery: Major towns typically receive deliveries within 24 hours.
Rural and Remote Areas: Delivery may take 2–3 working days, depending on courier availability.
Pickup Option: You may opt to collect your order from our designated pickup locations.
Courier Partners: We work with leading courier services such as G4S, Fargo Courier, and Wells Fargo for secure and trackable delivery.

East Africa & Regional Shipping:
We offer cross-border delivery to:

Juba – South Sudan
Kampala – Uganda
Dar es Salaam – Tanzania
Kigali – Rwanda
Mogadishu – Somalia
Regional shipping timelines and costs depend on customs clearance and the preferred courier. Our team will advise you on the best available option.

Shipping Charges:

Within Nairobi: Standard courier rates apply, starting at Ksh 250.
Upcountry and East Africa: Shipping fees are calculated based on destination, package weight, and courier choice.

Delivery Support:

Our support team is always ready to assist with delivery tracking, follow-ups, and resolving any delays.

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